Income-Eligible Program | The Hubway

Income-Eligible Program

Hubway is a fun and affordable transportation option.

People who qualify can use Hubway for $50 for a year of riding or $5 for 30 days of riding*. Your membership will include:

*There’s no annual commitment for monthly memberships. After 30 days, your membership will renew when you ride again, either by dipping your key at any dock or using the app to take out a bike. You will be charged the $5 monthly membership fee at that time. Note: You will need a credit or debit card in order to access a membership. You cannot use SNAP benefits to purchase your membership.

Sign up now

Sign up online with SNAP Card to Ride

Massachusetts EBT card holders, who receive benefits from the MA Department of Transitional Assistance, enter your current EBT card number in the online form. Enter your email address, select your membership type (a $50 annual membership or a $5 monthly membership), then proceed to the registration page.

Don’t have an EBT Card? Sign up in person

Guided enrollment locations are for individuals aged 16 or older who are income-eligible or participate in other assistance programs such as:

  • Free or Reduced Lunch*

  • Fuel Assistance (LIHEAP)

  • Housing Choice Voucher (Section 8)

  • MassHealth

  • Pell Grants

  • Public Housing (e.g. Boston, Brookline, Cambridge, or Somerville Housing Authorities)

  • SSI/SSDI

  • WIC

Find your closest guided enrollment location.

Individuals who do not participate in any public assistance program may still qualify based on income.

Guests and clients of homeless shelters and transitional housing agencies in the City of Boston are eligible for a subsidized membership of $5 per year. Call 617-635-1470, or talk with your caseworker for more information.

*Applies only to residents outside of Boston, where free lunches are provided to all BPS students.

Start Riding

When you sign up, you’ll have the option of having your Hubway key mailed to you or you can pick it up from any key dispensing station (see system map). Waiting for your key to arrive? You can unlock a bike without a key by using the Hubway app or by using your credit or debit card to get a ride code.

Lock your bike at any station when you’re done. The first 60 minutes of each ride are included in your membership price. If you keep a bike out for longer than 60 minutes at a time, you'll be charged usage fees. A ride begins when a bike is unlocked and ends when the bike is securely returned to a dock at any Hubway station.

Usage Fees

Ride LengthUsage Fee
0-60 minutesIncluded
61-90 minutes$1.50
91-120 minutes+ $3
121+ minutes+ extra $6 per each additional 30 min

Questions?

Visit our help center or contact a representative. For questions about your current membership or general information call 855-948-2929 or email customerservice@thehubway.com.

Interested in the income-eligible program but still have questions about how Hubway works? Visit the How it Works page.