Always wear a helmet when riding a bicycle. Doing so dramatically reduces the risk of head injury in the event of a crash while bicycling. Be sure to wear a helmet every time you ride. Here are two ways to acquire your own:
Buy Online:Click here to order a quality helmet through Hubway's homepage now. Or, when you sign up for a Hubway Annual or Monthly Membership, you'll have the option of adding a helmet to your purchase while registering. We'll mail it right to your front door!
Purchase from a Subsidized Helmet vendor:The City of Boston and the Boston Public Health Commission are working hard to ensure helmets are accessible and inexpensive so you can wear a helmet every time you ride. Visit the helmet retailer page for subsidized locations. Your local bike or sporting good shop is likely to sell helmets too!
Take a bike safety class today! The municipalities of Boston, Brookline, Cambridge, and Somerville in conjunction with MassBike want to make your experience with Hubway as safe and enjoyable as possible. They offer a number of free education classes at locations across the Metro Area. Spend an hour and learn the tips and tricks of urban cycling from certified instructors.
Hubway bikes are designed with many built-in safety mechanisms, including:
- Front and rear flashing LED lights that run automatically as you pedal;
- Wheel reflectors;
- Reflective sidewalls on both front and rear tires;
- Adjustable seat height;
- Step-thru frame for lower center of gravity; and
- Plastic casing around cables to prevent tampering.
There's more to safety riding than a well-tuned bicycle. Make your trip more secure by following these tips:
Always wear a helmet.Helmets dramatically reduce the risk of head injury in a bicycle crash. You can purchase a quality helmet through the Hubway site or at any of these locations.
Obey all regulatory signsand traffic lights.
Never ride against traffic.Always ride with traffic to avoid potential incidents, and do not ride against one-way streets unless bike lanes are clearly marked.
Use hand signalsto communicate with other cyclists and motorists what you intend to do.
Ride in a straight lineto the right of traffic and at least 4 feet away from parked car doors.
Watch for turning cars.Ride defensively at intersections and driveways. Intersections are where many incidents occur.
Be aware of pedestrians.Yield to pedestrians at crosswalks and in other pedestrian areas.
Be alert!Don't ride distracted, and do not wear headphones while riding. Pull over and stop your bike prior to using a cell phone.
Respect all other riders, drivers, & pedestrians.
More safety information is available at Boston Bikes.
Check Your Bike Before You Ride
Hubway maintains every bike to ensure they are in good condition and working properly. It's always a good idea to give the bike a look over before starting a ride. Check the following before you set off:
Seat HeightHubway bike seats are adjustable. Simply release the clamp on the side of the seat post (just below the seat), raise or lower the seat to your preferred height, and then re-tighten the clamp, making sure that the seat can't twist or sink. Typically a seat is at the right height when you can almost fully straighten your legs when you pedal.
AirPush each tire hard against a curb. If you can flatten it, it needs air.
Wheels & TiresLift each wheel up and give it a slow spin (spin the back wheel forward so the pedals don't move). Check that the wheel spins freely and doesn't rub against the brake pads or anything else. Look for cuts, bulges, or bubbles in the tires.
ShiftingTry all of your gears to make sure the chain shifts smoothly between gears.
BrakesCheck that both brakes are functional and feel strong.
Loose PartsPick up the bike and shake it. You shouldn't hear anything rattling.
If a bike isn't working properly, lock it back into any Hubway dock, press the wrench button on the dock to let a bike technician know, and then unlock a different bike.
To be a safe cyclist, it's important to know and follow the law. For more information on the laws governing cycling in Massachusetts, visit the Same Roads, Same Rules page at MassBike.
Severe Weather Policy
The safety and well-being of our members is extremely important to Hubway, therefore Hubway may temporarily suspend service in times of severe weather. If weather threatens member safety, Hubway could close temporarily during which time no bikes would be rented. Bikes in use at the time of closure should be returned to any Hubway station and all usage fees still apply.