News

Want a "Successful Docking" email verification?

When you return a Hubway bike, the dock will emit a beep and display a green light

to indicate a successful docking. But we’ve heard from a number of you that glare from the sun, street noise, and other factors make it difficult to see and hear those things in some situations.

WE’VE GOT GOOD NEWS! Now you can easily opt in to receive a simple email verification to put your worries to rest and confirm that the bike has been docked successfully. Here’s how:

        (1) Log in here.
        (2) Click the Manage Notifications option under the Membership Status section.
        (3) Check the box for “Yes, send me an email notification each time I return a bike.”
        You can also choose to receive an email each day a rental incurs a usage fee.
        (4) Click Change.

That’s it! You’re all set! Now go #TakeHubway today to test it out :)

We’re always looking for ways to make Hubway easier and more convenient like this (and our new Card-As-Key functionality). Have a suggestion for making Hubway even better? Tweet it to us @hubway and we’ll share it with the appropriate municipal & operations folks! Thanks!

Card-As-Key launches today

We’re always looking for ways to make Hubway easier and more convenient. Thanks to a recent software upgrade, existing members are now covered if something should happen to your key fob, and new members can start riding immediately instead of waiting for a key in the mail.

With our new Card-as-Key functionality, you can use the credit or debit card associated with your membership to check out a bike at any station. Simply go to any Hubway kiosk and insert the credit card associated with your account to get a one-time-use ride code. (Don’t worry, you won’t be charged again.) Once you get your ride code, use it to unlock any available bike at the station. To ride again, insert the same credit card to get a new ride code.

New Hubway members will still have two options to get their member key: (1) You can wait to get your key in the mail, which usually takes about a week; OR (2) You can pick up your key at one of our new key dispensers, which can be found at select stations. To find a station with a key dispenser, go to the Station Map and look for the grey key icon.

Want more information on how the Card-as-Key feature works? Check out our updated FAQ page for all the details.

[Boston.com] Your ultimate guide to graduation weekend in Boston

The following is an excerpt of an article that was originally published by Cassie Shortsleeve on Boston.com, on May 16th, 2016.

The best hotels, restaurants, and activities for tourists in town for commencement. Click here to view the entire guide.

Boston is called America’s College Town for a reason. The city is home to 35 colleges and universities, and there are more than 100 in the greater Boston area.

Massachusetts’s capital is also rich with history, a flourishing food scene, and hotels—from old sprawling waterfront properties to new, hip boutique inns—which makes it hard to decide how (and where) to spend your time.

If you’re one of the many entering either Boston or Cambridge this spring for commencement festivities, consider this your guide, courtesy of top travel experts.

What to do:

See the city on two wheels via Hubway
“Take advantage of Boston’s public Hubway bikes to see the city on wheels. Biking along the river is particularly lovely.” You can find station stops all over the city.

View the entire guide here.

Where do you want bikeshare in metro-Boston?

Suggest-a-location is back! With all four system municipalities (Boston, Brookline, Cambridge, Somerville) planning or considering expansion in 2016, and other cities and towns looking to bring Hubway to their communities, now is the time to make your suggestions on Hubway’s Suggest a Location page. The new page enables you to suggest new locations and to leave comments and feedback about other locations that have already been suggested.

View the Suggest a Location page here, and add your feedback today!

[Waltham News Tribune] Waltham makes plea for Hubway bike sharing

The following article was originally published by Bill Whelan in the Waltham News Tribune, on May 10th, 2016.

The Hubway bicycles that cover city streets in Boston might be rolling into Waltham in the future if two city councilors have their way.

The city council accepted a resolution on Monday, May 9, to work with the Metropolitan Area Planning Council to bring a bike-sharing program to Waltham.

“This would be another step to making Waltham a bicycle-friendly city,” said city councilor Robert Logan, a co-sponsor of the resolution along with city councilor George Darcy.

Hubway is a bicycle-sharing service that launched in Boston in 2011 and Cambridge, Somerville and Brookline in 2012. In the first 10 months, Hubway users logged 500,000 rides. There are currently 107 Hubway bike rack rental stations in Boston, 38 in Cambridge, 12 in Somerville and four in Brookline, according to the MAPC.

Logan said the MAPC recently put out a request to receive information on bicycle sharing services and included a list of cities and towns that would be interested in obtaining a bicycle-sharing program. Waltham wasn’t included on that list.

“We don’t have [a bicycle-sharing program] in Waltham and in order for it to get here, an adjacent community would have to get it,” Logan said. “It builds out from the center core.”

Logan suggested the city work with the MAPC and officials from Watertown, an adjacent city that was on the list of interested municipalities, to get bicycle sharing in Waltham.

Darcy expressed his support for the idea at the meeting, adding that more bicycles could reduce the amount of cars on the road.

“It would be great to decrease the traffic. People know how difficult it is to cross the city of Waltham during rush hour,” he said.

The matter was referred to the economic and community development committee. Additionally, the city is holding its annual city bicycle update on Wednesday, May 18 at 6 p.m. in the Government Center auditorium.