When you return a Hubway bike, the dock will emit a beep and display a green light
to indicate a successful docking. But we’ve heard from a number of you that glare from the sun, street noise, and other factors make it difficult to see and hear those things in some situations.
WE’VE GOT GOOD NEWS! Now you can easily opt in to receive a simple email verification to put your worries to rest and confirm that the bike has been docked successfully. Here’s how:
(1) Log in here.
(2) Click the Manage Notifications option under the Membership Status section.
(3) Check the box for “Yes, send me an email notification each time I return a bike.”
You can also choose to receive an email each day a rental incurs a usage fee.
(4) Click Change.
That’s it! You’re all set! Now go #TakeHubway today to test it out :)
We’re always looking for ways to make Hubway easier and more convenient like this (and our new Card-As-Key functionality). Have a suggestion for making Hubway even better? Tweet it to us @hubway and we’ll share it with the appropriate municipal & operations folks! Thanks!